PRIVACY POLICY
1. Introduction
Welcome to Gmore Properties. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. By using our services, you consent to the data practices described in this policy.
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2. Information We Collect
We collect various types of information, including but not limited to:
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a. Personal Information:
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Full name, contact details (phone number, email address, mailing address).
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Identification details (such as government-issued ID for property transactions, if required).
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Payment details (only as required for transactions, stored securely).
b. Property Information:
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Details of properties you list, inquire about, or express interest in.
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Transaction history and interactions related to properties.
c. Technical and Usage Information:
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IP addresses, device type, browser type, and system logs.
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Cookies and tracking technologies to improve user experience.
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Behavioral data (such as pages visited, time spent on the website, and search preferences).
d. Communication Data:
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Messages exchanged with us via email, chat, or customer service.
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Feedback, reviews, and survey responses.
3. How We Use Your Information
Your data is used for the following purposes:
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To provide, personalize, and improve our services.
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To facilitate property transactions and communications between buyers and sellers.
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To comply with legal and regulatory obligations.
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To provide customer support and respond to inquiries.
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To send service-related updates and notifications.
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To prevent fraud and unauthorized activities.
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To analyze market trends and improve our offerings.
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To send promotional material, only with your explicit consent.
4. Legal Basis for Processing (for GDPR Compliance)
We process your personal data based on:
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Contractual Necessity – To provide you with the services you request.
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Legitimate Interests – For business improvements, fraud prevention, and analytics.
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Legal Obligations – To comply with financial regulations and tax laws.
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Consent – For marketing communications and optional services.
5. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data with:
a. Service Providers:
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Third-party vendors providing IT support, marketing, and payment processing.
b. Legal and Regulatory Authorities:
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If required by law, court order, or to protect our legal rights.
c. Business Transfers:
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In case of a merger, acquisition, or sale of assets, data may be transferred to the new entity.
6. Data Security Measures
We employ industry-standard security protocols, including:
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SSL encryption for secure transactions.
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Restricted access to personal data within the company.
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Regular security audits and compliance checks.
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Secure storage of sensitive data with restricted access.
7. Your Rights and Choices
As a user, you have the following rights regarding your data:
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Right to Access – Request a copy of the data we hold about you.
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Right to Rectification – Correct inaccurate or incomplete information.
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Right to Erasure – Request deletion of your data under specific circumstances.
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Right to Restrict Processing – Limit the use of your data.
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Right to Data Portability – Request your data in a structured, readable format.
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Right to Object – Opt out of direct marketing and certain processing activities.
To exercise these rights, contact us at info@gmoreproperties.com.
8. Cookies and Tracking Technologies
We use cookies to improve website functionality, analyze user behavior, and enhance security. Users can manage cookie preferences through their browser settings.
9. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their privacy policies separately.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover such data, we will take immediate steps to delete it.
12. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of any revisions.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can reach us at our Email: info@gmoreproperties.com.